Billing your clients
Your fees, on your own Stripe
Each client's fees come from the proposal it accepted and are charged on your firm's own Stripe account. The money is yours, and Mastro never holds it.
Each client's plan
What it pays, and when
From the accepted proposal
The fees it agreed to become its plan, for you to look over and start: monthly, quarterly, or yearly, for Mastro's modules or anything your firm does.
Its billing day
Any day from the 1st to the 28th, and a one-time charge whenever you need one.
Prices that keep their dates
A new price starts on a day, and the old one stays with the days it covered.
Charged on its own
Each billing day, to the card or bank account the client saved on Stripe's own page.
When a payment fails
Tried again, and told
- Tried again by itselfThe client is told it failed and when it will be tried again, and your firm hears when the last try fails.
- Past due in the CRMYour client list shows who is past due.
- Turned off only by youYour firm can turn a client off, saying why, and back on. Mastro never does it on its own.
- The client's sideIts portal shows the plan, the next charge, its history and receipts, and the card or bank account it saved.
Questions
Billing, asked
Whose Stripe account is it?
Your firm's own, set up from Mastro on Stripe's own pages. The money goes straight to it, never through Mastro.
What does it cost?
Mastro charges nothing for it. Stripe's fees are your account's own, as with any Stripe payment.
Can a client pay by bank account?
Yes. The client saves a card or a bank account on Stripe's page, and each billing day charges it.
What happens to a client that's turned off?
Its people see only their billing until you turn it back on. No new charges are made, and your firm keeps everything.